You can access all the communities you are connected to by tapping Communities in the Navigation bar. Type a name into the Filter Bar to search for a community by name. Select the All tab to view every community. Select the My tab to view communities you are assigned to.
Select the FAB Button, then select Video Chat. Select the Community to whom the video chat relates to. Select Participants to join the video chat. You may add up to 3 additional participants. Select Invite to Video Chat The room will then open to you, and once your participants have accepted
CareApp will alert you outside the app with a system notification, or via a Join Video Chat Card in your Feed. The card will appear for the duration of the chat session. Select Join to enter the video chat. Note: You will need to grant microphone and camera permissions in
Select the Cross icon to exit Video Chat. Select the Microphone icon to mute or unmute your microphone. Select the Video icon to switch your video feed on or off. Select the Camera Flip icon to switch your video feed from front to rear camera. Mobile & Tablet App This
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As a coordinator or team member, you can choose whether or not to share a particular content item with family members. Select the item you wish to share from the Feed screen Select Share with Family Enter an optional message (cover note) for the family to read and select Share
Certain items may be hidden in the Feed, for instance if a wrong photo has been uploaded, and it has been flagged by a Coordinator. Administrators and Coordinators can still view the item. Select and hold on the placeholder card to reveal the item. Select Conceal to hide the item
We recommend periodically changing your password to keep your account secure. You should also choose a password that you don’t use anywhere else. Select the Menu icon Select Settings Under Profile, select Change Password Enter your new password and select Change Password Note: Your password will need to meet the
As an Administrator or Coordinator, you can see a birds eye view of the activities logged in CareApp across your organisation. Select Statistics in the Navigation Bar Select the Overview tab Choose to view the data across various time periods (Today, This Week, Last Week, This Month). Alternatively, enter a
Select Statistics in the Navigation Bar Select the Team Activity tab Choose to view the data across various time periods (Today, This Week, Last Week, This Month). Alternatively, enter a date range to view data across a custom time period. Select the Export button to download the displayed data in CSV format.
