Archives: Help Documents

Creating Photos

Photos allow you to share a quick image to people connected to a given community. You can take a photo, or upload one from your device. Select the FAB Button to begin, then select Photo. Select which community the photo is for. Tip: You can select more than one community, by selecting

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Feed Notice Carousel

The Feed Notice Carousel lets you catch up on the most recent notices shared with you, directly from the Feed. Swipe left or right on the Notices carousel to view posted notices.  On the Web App, select Older Items to view additional notices. Tap on a Feed Item within the

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View Notice

View information about the feed, including: Card image Card subject heading Edit or delete notice (Admin / Coordinator role only) Card contents / description Posted time and date Attachment card – tap on this to download view or share the attachment. Editing Notices On the Notice Details screen, tap the

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Manage Access Requests

The Notifications screen allows you to manage access requests to communities.  Select the Notifications icon in the Navigation bar. Review Access requests, and select the Tick icon to allow, or the Cross icon to deny. Review any unread notices that you have, which are highlighted in green. Select a notice

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Settings (Notifications)

CareApp gives you freedom over the kinds of notifications you’d like to receive (either App / system notifications, or notifications via email). Select the Menu icon, then Select Settings. Select the Notifications tab Toggle various notifications on or off Scroll to the bottom of the screen and tap Save Settings. Mobile

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Settings (About)

The About screen contains useful information to help with troubleshooting, support requests, and also view a change log of recent updates & bug fixes. Select the Menu icon, then select Settings. Select the About Tab. Select Update History to view recent updates. Mobile & Tablet App This is a nice

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Administration Access

Access the Administration console for CareApp. Mobile Select the Menu icon Select Administration Login using your Administration username and password. If you have forgotten your password, tap Forgot your Password? to initiate the reset process.

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Help

Access detailed help documentation for CareApp. Select the Menu icon Select Help & Support Mobile & Tablet App This is a nice tooltip!’ data-tipso-background=”#FFF” data-tipso-color=”#000″ data-tipso-titleColor=”#000″ data-tipso-titleBackground=”#FFF” data-tipso-titleContent=’ ‘ data-tipso-width=”200″ data-tipso-position=”top”> 1 Web App This is a nice tooltip!’ data-tipso-background=”#FFF” data-tipso-color=”#000″ data-tipso-titleColor=”#000″ data-tipso-titleBackground=”#FFF” data-tipso-titleContent=’ ‘ data-tipso-width=”200″ data-tipso-position=”top”> 2

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Logging Out

If you plan to not use CareApp for an extended period of time, it is a good idea to log out to keep your account secure. Select the Menu icon, then: Select Log Out Mobile & Tablet App This is a nice tooltip!’ data-tipso-background=”#FFF” data-tipso-color=”#000″ data-tipso-titleColor=”#000″ data-tipso-titleBackground=”#FFF” data-tipso-titleContent=’ ‘ data-tipso-width=”200″ data-tipso-position=”top”>

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Settings (Profile)

Select the Menu icon, then Select Leave Feedback Select the Stars to leave a rating Optionally, leave a comment in the Comment field Hit the Send icon to submit your feedback. Mobile & Tablet App This is a nice tooltip!’ data-tipso-background=”#FFF” data-tipso-color=”#000″ data-tipso-titleColor=”#000″ data-tipso-titleBackground=”#FFF” data-tipso-titleContent=’ ‘ data-tipso-width=”200″ data-tipso-position=”top”> 1 This

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