CareApp’s response to COVID-19

COVID-19 Strict Aged Care Visitor Rules - Free Access To CareApp

18 March 2020

Prime Minister Scott Morrison has announced sweeping changes that will impact Aged Care facilities in response to COVID-19 and that the government expects this to last at least 6 months.

Due to COVID-19, we have seen some facilities take a proactive approach with full facility lockdowns already in place with others implementing restrictive visiting rules. We expect that many other facilities will now follow and implement these new requirements within hours.  These visitor controls put even further pressure on an aged care sector and our most vulnerable members of our community.

On Sunday 15 March 2020, CareApp announced free access to our app for all aged care facilities globally to do our bit to help in this unprecedented crisis. The free access will continue until the end of this pandemic.

By sharing photos, video/audio, as well as notices, events, and newsletters, CareApp provides a personalised and reassuring window into the care and wellbeing of loved ones in a similar way to schools and childcare providers that have access to easy-to-use parental communication apps for keeping up to date.

Allison Nikula, CEO and Founder of CareApp said: “These drastic measures will have significant long-term implications on aged care facilities, residents, families and the broader community.

“We’re already seeing stories come to light where family members are being either turned away or restricted from seeing their loved ones. This is heartbreaking.”

“We decided that providing CareApp for free is the right thing to do. It’s the Australian way as we all band together and support each other in times of crisis.”

“We’re hopeful that aged care management will take up our offer of free access to CareApp to ensure that families stay connected during this time.”

“CareApp is simple to use and easy to implement.”

“We can only imagine the stress that the aged care sector is going through in response to COVID-19. Over the coming weeks and months, we are here to help”, she continued.

Contact us for free access

Call Louise Nobes on 0467 801 944

Kind words from users of CareApp

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If you wish to re-tweet our offer to anyone, you can do so below:

CareApp wants to help aged care facilities impacted by COVID-19, and are offering free access to their platform. #app #tech #agedcare #COVID19Aus

Resources to help your facility rollout

We have provided you with a welcome pack to help you get started with implementing CareApp at your facility. In addition to this, we are ready to help you with any questions you or your staff may have.

Getting Started for Families (Online Guide)

In addition, our online Getting Started guide for Families is designed to help family members get up and running quickly with CareApp. Feel free to link to & share this information throughout your facility.

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Got a question for us? No matter what your query is, let us know how we can help. You can also browse our help documentation & guides online.

We can help you provide the reassuring window into the care and wellbeing of your residents.